Southeastern Trust Pandemic Preparedness
 

With all of the media coverage and concern around the coronavirus COVID-19, we want to share some information on steps Southeastern Trust has taken and is taking to ensure our clients will not face a disruption in any of the services they receive, including investment management, bill pay or cash transfers.
 
Southeastern Trust is regulated as an independent trust company by the Tennessee Department of Financial Institutions (TDFI).  As an independent trust company, Southeastern Trust is held to many of the same standards as the regulated banks in the state of Tennessee.  Among these standards are the development and maintenance of business continuity and disaster recovery plans.  We perform live tests of these plans on an annual basis, which include all employees working remotely to provide the day-to-day support needed by our clients.  These plans and their testing results are audited annually by both external auditors and the TDFI.
 
Southeastern Trust places significant focus on the safety and well-being of its teammates as well as being able to continue to provide proper service and support to our clients, even when outside events make that challenging.  Please know that we are continuing to monitor the situation with COVID-19 and will notify you if we are required to implement our business continuity plans.